In the past clients would call when they had issues and we figured out what the problem was. With our newly installed Monitoring & Maintenance software on all our clients Servers and Workstations we can Proactively monitor for a wide range of potential issues that would impact user productivity and could potentially cause corporate-wide downtime.
Some of the many benefits our customers have seen are:
- Almost instant remote Tech Support (when available).
- Proactive monitoring allows for greater user productivity and minimizes downtime.
- Alerting to potential hardware failures
- Drive space issues
- Failed services
- Security events (hacker attempts, etc…)
- Less time spent troubleshooting and diagnosing issues, reducing client costs.
- Daily Health & Safety Email Reports of your equipment, before the day starts.
- Including your Daily Backup Status
- Antivirus software up to date status
- Automated Windows & 3rd Party Software Updates (Flash, Java, etc…)
- and many other benefits.